Since COVID-19 has come into our clinics, it has not changed communications, only that COVID-19 comes with some rules and we are told to wear masks, we are told to wash hands frequently with soap and we are told to sometimes use sanitiser. We are told to use sanitiser frequently whenever we touch anywhere and also we are told to stay one meter apart, which is social distance and we are told to stay home and to be safe.
Before COVID-19 our clinic also doesn’t change, we did not use SMS or WhatsApp communication but since the COVID-19, they are just using phone calls to remind us the dates of collecting ART. And adding on to that, when we attend, they told us to wash hands at the gate and they have this paper where there are some other following questions like; are you coughing? Do you have shortness of breath, if you tested COVID-19, you answer yes or no, it like that when COVID-19 is in, we are doing like that.
In our Clinics, they offered Support Groups before COVID-19 and they still meet in person only. We have to go into the Clinic.