Topic: COVID-19 and clinic communication
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Wonder Woman: Community involvement in clinic committee makes big difference
So, during COVID, our clinic, which is a primary health care facility in Mariannridge run by the eThekwini municipality, and would be under the Department of Health, stayed open throughout the COVID period. At some point, we did have COVID testing, but due to continuous infections amongst the staff COVID testing was limited, and we
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The Flash: Old-school communication despite COVID
Have clinic communications changed since COVID-19? I never had any communication with the clinic as I go to them if I need to go to them. Was your clinic using SMS or WhatsApp to communicate with you before COVID-19? How are text messages and WhatsApp being used to connect you with health providers now? The
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Superwoman: No Support Group
Have clinic communications changed since COVID-19? Not really but once they called and sent an sms reminder for my clinic appointment Was your clinic using SMS or WhatsApp to communicate with you before COVID-19? How are text messages and WhatsApp being used to connect you with health providers now? As per above but it was
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Superman: Support lacking before COVID-19
Have clinic communications changed since COVID-19? Clinic communication has been changed since COVID-19 because we are not seeing a doctor regularly on our clinic visits. At the same time when it is your appointment date, you must queue outside the gate instead of getting inside and wait at the waiting room to be called by
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Starfire: Poor clinic communication even before COVID-19
Have clinic communications changed since COVID-19? No, they are still using the same appointment method which is stricter now because they don’t allow anyone in if you don’t have an appointment. If it’s an emergency they send you to the hospital. In terms of testing for COVID-19, they said their maximum number per day is
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Lightning: Virtual consultations
Communication with my health providers have not changed, the pharmacy calls me monthly to confirm my medicine delivery, then a few days later I get a confirmation from the courier company that it has been dispatched. The only thing that is more apparent now is that virtual consultations are available, but I still need to
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Dreamer: COVID hasn’t changed my clinic much
Have clinic communications changed since COVID-19? No they haven’t. They still use the same communication methods as before COVID-19. Was your clinic using SMS or WhatsApp to communicate with you before COVID-19? How are text messages and WhatsApp being used to connect you with health providers now? No. Communication has been made with us in
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Batwoman: Healthcare is the luck of the draw
Well for me clinic communications hadn’t changed since COVID-19, like we’ve always used like cards and I’ve never had like a form of like online communication, or like telephone communication with my clinic, like an SMS and things like that. I’ve heard that people had that, but I didn’t have that experience whereby the clinic
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Batman: Private healthcare keeps me updated about COVID-19
A lot has changed since COVID-19 erupted. Both my family doctor and medical aid services provider keep me updated about recent developments on COVID-19 eradication. Before COVID-19, my doctor used to communicate via WhatsApp. However, that has changed – the information is now disseminated via SMS and emails. There have been no support groups however
